Family-run in Stalbridge, Dorset since 1851
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Dike’s is ‘as good as food retail can get'

We've won two prestigious national awards at the 2018 Retail Industry Awards

1st Oct 2018

We have picked up two prestigious national awards at the 2018 Retail Industry Awards in London – Independent Retailer of the Year (6,000 sq ft and over) and Digital Engagement Retailer of Year.

Retail Industry Award organisers said that Dike & Son had edged ahead of a particularly impressive field this year.

The supermarket and cafe had demonstrated “tremendous standards throughout”, according to the judges, with “enthusiastic and engaging staff operating the business with passion”.

They added: “It’s a store you would happily use as your store of choice. Their fresh foods are extensive and stunning – they shout, ‘Buy me’.

“The store is in a fairly remote rural location but excels at everything it does. This is as good as food retail can get.”

We have worked hard to develop a strong online presence in three distinct areas, which helped us to win Digital Engagement Retailer of Year.

We are the first independent supermarket in the UK to launch a complete online shopping service with local delivery, in 2015, and over the past year we have started selling products through online marketplace Amazon – everything from local craft gins to artisan pork scratchings.

Judges said that these moves, combined with a well-tailored social media strategy – including activity on Facebook, Twitter and Instagram – had earned the store a strong following online, and it was felt that its digital strategy was integrated well with the overall business.

“They are clearly putting the resources behind it – they can see the opportunity,” said one judge. “The numbers are good and I like the shopping website. It shows what an independent can do if it has the resources to back it up.”

Managing Director Andy Dike said: “These awards are the result of a huge team effort – everyone works very hard to raise Dike & Son above the normal expectations of a supermarket visit. We are so delighted to win these awards. In today’s challenging retail environment it has given us a fantastic lift.”

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